Payment & Refund Policy – Dolls Plastic Surgery

Effective Date: January 01, 2025

Contact: (305) 995-0545

Email for refund requests: finances@dollsplasticsurgery.com

Accepted Forms of Payment

We accept the following methods of payment for all procedures and services:

• Credit and Debit Cards (Visa, MasterCard)
• Bank Transfers
• Third-Party Financing Options (please contact us to review availability and terms)

Note: All payments must be made in local currency (USD).

Deposit Policy

A non-refundable deposit of $250.00 is required to secure the date of your procedure(s). This amount will be applied toward the total cost of your treatment.

• Validity: Your deposit remains valid for up to one (1) year from the date the deposit is paid.
• After this period, a new deposit and updated pricing may apply.
• Deposits are non-transferable between patients or procedures.

Important: If the procedure is not performed within one year, prices and availability are subject to change without notice.

Balance Payment Terms

To ensure timely processing and scheduling of your surgical procedure(s), Dolls Plastic Surgery requires that the remaining balance be paid as follows:

• 50% of the total balance must be paid at least 20 business days before the surgery date.
• 100% of the total balance must be paid at least 7 business days before the scheduled surgery.

Pre-Op Day Payment Limit: On the day of your pre-operative appointment, we only accept up to $1,000 in cash. No exceptions.

Failure to comply with these payment deadlines may result in the automatic cancellation of your scheduled surgery.

Cancellation & Refund Process

Refund eligibility and service cancellation terms are governed by the binding agreement signed between the patient and Dolls Plastic Surgery. We strongly advise all patients to review the agreement thoroughly, as it outlines important clauses regarding timing, penalties, and specific procedures.

Refund Request Instructions

All refund requests must be sent in writing to:

📧 finances@dollsplasticsurgery.com

Your email should include:

• 1-Full Name and Last Name
• 2-Date of Birth
• 3-Phone Number
• 4-Exact date of refund request
• 5-Detailed reason for the request

Processing Timeline

• Refund requests are reviewed and processed within 90 calendar days from the date the email is received.
• If your request is approved, you will receive a document with the refund amount for signature.
• Once signed and returned, the approved refund will be issued within 30 business days.

Please Note: The $250 deposit is non-refundable under any circumstances.

By proceeding with our services, you confirm that you have read, understood, and agreed to these Payment & Refund Policies, including the associated terms in your service contract.